Privacy Policy

Effective Date: April 14, 2026 (updated for SMS features)

This Privacy Policy explains how Ohh-Snaps ("we," "us," or "our") collects, uses, and protects information when Customers (event hosts) and Guests (event participants) access our web-based platform ("Platform") through a dashboard or via QR code.

1. Information We Collect

From Customers:

  • Name and email address upon account creation
  • Event-related details you choose to enter

From Guests:

  • Photos, videos, and voice messages uploaded through the event hub
  • Email address if entered for a raffle (on behalf of the event host)
  • Guest names are stored locally in the browser using localStorage for display purposes only and are not sent to our servers
  • By entering your name or identifier to use the event hub, you acknowledge that you have read and agree to the Upload Disclaimer.

From scavenger hunt and similar game participants:

  • If you choose to join a host-run scavenger hunt (or similar game) using our player experience, you may provide a mobile phone number and display name. We use the number only to send hunt-related text messages you have agreed to receive (including a confirmation step such as replying YES), such as clue links for that session.
  • Your participation state may be stored with our hosting provider (e.g. Google Firebase / Firestore and Realtime Database) as needed to run the game for the host.

No account login is required for typical guest hub access. Optional features (raffles, games with SMS, etc.) may ask for additional information only if you choose to use them.

2. How We Use Information

  • To deliver and manage event experiences for hosts and guests
  • To temporarily store user-generated content (photos, videos, messages)
  • To allow event hosts to contact raffle participants
  • To deliver optional SMS messages for games (e.g. scavenger hunts) when you have opted in
  • To improve and secure the performance of the Platform

We do not send marketing emails or contact guests directly unless they have explicitly opted in to receive communication from us. Hunt-related SMS are limited to the activity you signed up for; you can opt out of further texts for that flow as described in the messages (e.g. STOP). See also our SMS messaging & consent summary for carriers and users.

3. Content Retention

Guest-submitted content is retained for 90 days after the event ends by default. Hosts may optionally purchase extended retention. After that, content is permanently deleted from our servers.

4. How Information Is Stored

Our Platform is built on Firebase services provided by Google, including:

  • Firebase Authentication
  • Firestore (Database)
  • Firebase Hosting
  • Firebase Storage

Data is stored on servers in the United States and is protected with industry-standard security practices.

5. Cookies, Tracking, and Local Storage

We use localStorage to store a guest's display name for convenience when uploading content. This data never leaves the user's browser.

We also use Meta Pixel, a tool provided by Meta (Facebook), to help measure the effectiveness of our advertising and understand how users interact with our website. Meta Pixel may collect anonymized browser data, including pages visited, clicks, and events like form submissions.

Automatic Advanced Matching may also be used to improve the accuracy of conversion tracking by matching site visitor activity with Meta user profiles (e.g., using email addresses entered during checkout or account creation). This helps us optimize our advertising and ensure relevant experiences.

You can learn more about how Meta Pixel works and how Meta handles data by visiting the Facebook Privacy Policy.

6. Sharing of Information

We do not sell or rent personal data. Guest emails collected during raffles are made available only to the respective event host.

To send SMS, we use a messaging provider (such as Twilio) as a service provider. They process phone numbers and message content only to deliver and receive texts on our behalf. Mobile carriers may process messages in the ordinary course of delivering SMS. We do not sell phone numbers for unrelated marketing.

7. Your Rights

If you are a Customer or Guest and wish to:

  • Request deletion of data
  • Inquire about data stored
  • Report a misuse

Please contact us at: info@ohh-snaps.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with a new effective date. Continued use of the Platform constitutes acceptance of the revised terms.

9. Contact

If you have any questions about this Privacy Policy, please contact us at:

info@ohh-snaps.com